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Internet access requirements

Online Help

For networks using proxies such as the Microsoft ISA or Linux Squid, it may be necessary to add Endpoint Protection URLs to the proxy whitelist. If an application firewall is in use, the whitelist should extend to the IPS section as well and settings like "Deep Packet Inspection" need to be disabled. Adding these URLs to your proxy whitelist allows all necessary agent communications:

  • www.symantec.com

  • www.norton.com

  • liveupdate.symantecliveupdate.com

  • ratings-wrs.symantec.com

  • stats.qalabs.symantec.com

  • avs-avpg.crsi.symantec.com

  • bash-avpg.crsi.symantec.com

  • csasmain.symantec.com

  • csasalt.symantec.com

  • central.b6.crsi.symantec.com

  • central.nrsi.symantec.com

  • central.avsi.symantec.com

  • cloudconnect.norton.com

  • cloudconnect2.norton.com

  • definitions.symantec.com

  • ent-shasta-rrs.symantec.com

  • faults.qalabs.symantec.com

  • faults.norton.com

  • hb.lifecycle.norton.com

  • lcsitemain.symantec.com

  • lc1alt.symantec.com

  • oem.lifecycle.norton.com

  • o2.norton.com

  • pif2.symantec.com

  • sasmain.symantec.com

  • sas1alt.symantec.com

  • sigs.symantec.com

  • sitedirector.symantec.com

  • spoc.symantec.com

  • stnd-ipsg.crsi.symantec.com

  • shasta-ars.symantec.com

  • shasta-clt.symantec.com

  • shasta-mr-healthy.symantec.com

  • shasta-mr-clean.symantec.com

  • shasta-nco-stats.symantec.com

  • shasta-rrs.symantec.com

  • siaw.symantec.com

  • ssaw.symantec.com

  • stats.qalabs.symantec.com

  • stats.norton.com

  • ss.symcb.com

  • spoc-pool-gtm.norton.com

  • heartbeat.s2.spn.com

  • message.s2.spn.com

  • hostedendpoint.spn.com

  • ins.spn.com

  • https://manage.symanteccloud.com

  • https://activate.symanteccloud.com

  • http://help.elasticbeanstalk.com

Testing

For instructions regarding how to test and confirm the connectivity to installation and activation URLs please consult the following article:

http://www.symantec.com/docs/TECH216421

LiveUpdate Host Troubleshooting

http://www.symantec.com/docs/TECH217557

More Information

System requirements