Symantec Endpoint Protection Small Business Edition management console
This topic lists FAQs that are related to the management console.
See We want to try out Symantec Endpoint Protection Small Business cloud. How can we do that?
See We never received our welcome email and new user registration email. What do we do?
See What hardware and software do I need to use Symantec Endpoint Protection Small Business cloud?
See Our Linux Squid proxy disrupts communications between the cloud agent and Endpoint Protection. What URLs should we whitelist?
See How frequently do agents communicate with the cloud?
See What is the best way to deploy Symantec Endpoint Protection Small Business cloud?
See Our product did not activate properly. The installer asks for a pin number and reports an unknown state. How do we fix that?
See Some links in the Symantec cloud agent interface do not work on Windows 7 installs, but work perfectly on our Windows XP computers. Why is that?
See How do I change my password?
See How can I view the help?
See Are there tutorials or other kinds of information available?
See What is the best way to manage my Symantec Endpoint Protection Small Business cloud computers, services, and users?
See We get restart computer error messages repeatedly after restarting the computer? How do we fix that?
See The extra email Contact Methods that I set up for my new management console users do not get alerts. What can I do?
See Email invitations to download agents works well, but for the initial deployment, is there an easier way to install agents on all of our desktops?
See We deployed most of our computers using an Active Directory redistributable package. A few computers reported a successful install, but the cloud agent is not installed. Can you explain what happened?
See We did a silent install of the agent to our workstations using the redistributable package. The install failed but there were no errors displayed. What's wrong?
See We deploy new computers to our network using images to clone them. Should we add the cloud agent to our image for cloning new computers?
See We added a dozen new users and don't have enough licenses. How do we add more licenses?
See Are proxy settings handled on the computer or in the management console?
See We have a satellite office that does not use the same proxy as the proxy that is configured in the management console. Can we override the management console settings?
See Why can't my cloud agent connect to Symantec Endpoint Protection Small Business Edition cloud?
See Some of our computers are marked with question marks in the management console. What does that mean?
See When I use the last X days to set the beginning and ending dates of a report, the report does not start at 12:00 A.M. Am I doing something wrong?