Symantec Endpoint Protection
This topic lists FAQs that are related to Symantec Endpoint Protection Small Business cloud.
See Do I need to remove the antivirus software already on my computer to install Endpoint Protection?
See We use Endpoint Protection from the cloud. Can we put the Endpoint Protection agent on our Mac computers?
See Can I use both versions of Symantec Endpoint Protection to support both my Windows and Mac computers?
See We cannot run virus scans on any of our new computers with Symantec Endpoint Protection installed. Why?
See On our Computer Profile History pages, there is a antispam turned off message. How do I turn it on?
See Our Symantec Endpoint Protection service does not load on a number of our computers. The computers display a 3048,3 error. What's wrong?
See All of our users have USB storage devices that they plug into their computers. We are concerned that the users can infect our computers or take important information out of our network. Can USB Device Control help?
See If we block USB storage devices, how can our desktop administrators use their USB storage devices?
See Is there a limit to the number of computer endpoints that I can add to an Endpoint Protection account?
See Will my users' computers be protected when they're not connected to the Internet?
See How big are the signature updates and how often are they pushed to the endpoints?
See LiveUpdate does not work on our computers and the Fix button in the management console does not work either. How do we fix it?
See What should I do if Endpoint Protection gives me suspicious results?
See When new features for Endpoint Protection are released, is the client automatically updated or upgraded?
See The Application Compatibility Check window appeared during the installation of the Endpoint Protection agent. What do I do now?
See Can Endpoint Protection be installed on our company servers?
See Can I turn off antivirus protection for my servers through the management console?
See An Endpoint Protection install failed and the failure message only said to call support. What should I do?
See Can I initiate a scan of my servers through the management console?
See What's the best way to see the condition of my endpoints?
See I cannot delete the quarantine files from the management console on our Windows 2008 servers. How can I delete the files in the quarantine?
See The Endpoint Protection agent on the server and the management console History page report: "File System Auto-Protect is not functioning correctly" and the Fix button does not work. What should I do?
See Is there a quick start guide to familiarize me with Endpoint Protection?
See Our policy disables SONAR; desktops using it are sometimes recognized as at risk. Clicking Fix turns on SONAR in violation of our policy. Can we fix that to show our computers as secure?
See We installed Endpoint Protection agents on our computers, but the little green check marks don't show up in Google searches on some XP computers. What did we do wrong?
See We want to put Endpoint Protection on our terminal server but do not fully understand how the service works when set up that way. Can you explain?
See We do not want our users disabling the antivirus and firewall on their computer. Can we do that with Endpoint Protection policies?
See Does the Email Protection feature of Endpoint Protection only work on some email clients? If so, which email clients are supported?
See I use email invitations to deploy Endpoint Protection, but some users told me that they never get their invitation. What should I do?
See Is there a way to prevent Endpoint Protection from scanning our databases and home grown applications?
See We added file and folder exclusions to the Accounting department's policy, but when we reopen the policy the exclusions are gone!
See We use the default Endpoint Security policy. How do we turn on File and Printer Sharing?
See What is program control and what does it do?
See Is there any easy way to force an update of antivirus definitions across all of our computer groups?
See When testing the Endpoint Protection firewall service, we accidentally blocked our DNS server with a custom firewall rule. How do we fix it?
See Some endpoint computer users reported a message that the DHCP lease for their computer expired. Those computers can no longer communicate. The problem is spreading. Any suggestions?
See Is there any way to test a policy with custom firewall rules before deployment to the entire organization?